Return Policy Shipping and Payments  RETURNS / EXCHANGES If you are unhappy with the product for whatever reason, please contact us to arrange a return. We accept returns within 30 days from the day of receipt. CUSTOMER SERVICE Our normal hours of operation are Monday through Friday 8am – 6pm CST. We welcome you to contact us through the eBay Contact Seller Link or the Make Offer Button and we will return your message as soon as possible. RETAIL STORE Gritr 7901 Boulevard 26, Suite 200 North Richland Hills, TX, 76180 We are open to the public: Monday through Friday, 8AM-6PM Saturday, 9AM through 4PM  PAYMENT OPTIONS We accept PayPal payments only. Immediate payment is required. SALES TAX Dear Customer: After the Supreme Court’s ruling on South Dakota vs. Wayfair in June of 2018, many states are adopting new sales tax legislation. Gritr is committed to compliance with these new regulations. As a result, you may see sales tax applied to your order upon checkout. Even though we are located in the great state of Texas, we may be obligated to charge you sales tax in your state as well. If you have any questions about this new policy, please contact the Department of Revenue office in your state. SHIPMENT DETAILS Gritr offers Free Ground Shipping to all addresses within the CONTINENTAL UNITED STATES. Orders ship within 3 business days after payment has cleared.  Please note for shipments sent to PO Boxes, there will be a delay in shipping for up to 10 business days. Certain shipment options may not be available if you’re shipping to a PO Box as well. We apologize for any inconvenience.