Up For Sale Is A New Guidesman Matrix Stainless Steel 13 Function Multi-Tool with Denier Nylon Case*** PLEASE NOTE! Our store buys and sells a variety of used electronics, instruments, tools, antiques and many other items. We do our absolute best to thoroughly test all of our merchandise and accurately describe and depict any flaw or defect we find. If you come across an issue that we have overlooked, please contact us – we will be happy to work with you to resolve the issue. ***OFFICE HOURSCustomer Service Hours: 9:00am – 5:00pm Monday – Friday (Closed major holidays)Have an issue with your item? Don’t worry, we’ll resolve it! Please don’t hesitate to send us a message if you have any concerns or issues with your order. We will respond as fast as possible during our business hours posted above. Note that our office is closed on Saturday and Sunday.We accept PayPal payments ONLY for shipped orders. If an item is paid for via PayPal, the item must be shipped. Items listed with LOCAL PICK-UP ONLY must be paid for in person upon pick-up with cash or credit at our physical store – there will be absolutely no exceptions. Ohio sales tax applies to Ohio residents.NON-PAYING BIDDERS: WE OPEN CASES IF WE DO NOT RECEIVE PAYMENT WITHIN 5 BUSINESS DAYS.We ship the majority of our items via UPS Ground, unless otherwise specified. PLEASE DO NOT PROVIDE A PO BOX ADDRESS unless we specify in the auction it will be shipped via USPS. Please provide a physical address for delivery. ALL packages with value over $250 will require signature for delivery.Location: U-3